Susan Blog
Practical education for putting AI agents to work.
Clear guides for choosing useful workflows, connecting business tools, setting human review points, and measuring whether an agent is producing reliable results.
Latest guide
Start with the foundations
Comparison
Susan vs Viktor: Which Managed AI Employee Fits Your Team?
Compare a white-glove AI operating service with a product-led SaaS across onboarding, chat channels, integrations, support, security, and total operating cost.
August 20, 2026 · 12 minute read
Foundations
AI Agents for Business: A Practical Guide
Understand how agents differ from chatbots and traditional automation, which workflows fit, and the controls a responsible rollout needs.
August 19, 2026 · 8 minute read