Susan Blog
Practical education for putting AI agents to work.
Clear guides for choosing useful workflows, connecting business tools, setting human review points, and measuring whether an agent is producing reliable results.
Latest guide
Put the right AI employee to work
Computer use · Accounting operations
GPT-6 Astra for Accounting: Delegate Browser Work Without API Access
How Susan uses Astra browser workers for accounting engagement setup, protected sign-in and verified results in existing software.
September 10, 2026 · 10 minute read
Buyer’s guide · Business AI employees
Best AI Agents for Businesses: Compare AI Employees, Not Just Tools
Compare Susan, Viktor, Lindy, Relevance AI and Zapier Agents by the jobs they do, your software and who manages the work.
September 8, 2026 · 11 minute read
Buyer’s guide · AI staffing
5 Best AI Agents for Accounting Firms and CPA Firms (2026)
Compare Susan, Basis, Truewind, Docyt and Digits by accounting work, software fit and supervision. Find the right AI employee for your CPA firm.
September 7, 2026 · 12 minute read
WIP reporting · Case evidence
AI WIP Reporting for Accounting Firms: Workflow & Results
How Susan automates WIP reporting for accounting firms: $2.83M in unbilled work under review, preserved team responses, and a practical WIP review checklist.
September 6, 2026 · 10 minute read
Billing workflow · Case evidence
AI Billing Agents for CPA Firms: Rules, Review & Results
513 invoice records across three weekly windows. How Susan prepares billing drafts, applies approved rules and preserves the reasoning for human review.
September 5, 2026 · 12 minute read
CPA firm field guide
How AI Agents Work in CPA Firms: A Practical Operating Guide
See which accounting workflows fit an AI agent, how to document them, where human approval belongs, and how to score a first use case.
September 1, 2026 · 16 minute read
Comparison
Susan vs Viktor: Which Managed AI Employee Fits Your Team?
Compare a white-glove AI operating service with a product-led SaaS across onboarding, chat channels, integrations, support, security, and total operating cost.
August 20, 2026 · 12 minute read
Foundations
AI Agents for Business: A Practical Guide
Understand how agents differ from chatbots and traditional automation, which workflows fit, and the controls a responsible rollout needs.
August 19, 2026 · 8 minute read